Privacy Policy
This Privacy Policy (together with our Terms and Conditions) explains how Industrial Powder & Paint Services Limited (“we”, “us”, “our”) collects, uses, and protects any personal data that you provide to us or that we collect from you.
This policy applies to www.powderfx.co.uk
and any personal data collected via this website or by other means.
1. Data Controller
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the Data Controller is:
Industrial Powder & Paint Services Limited
Unit 9a Boss Hall Road
Ipswich
Suffolk
IP1 5BN
United Kingdom
Email: sales@ippsltd.co.uk
2. Personal Data We Collect
We may collect and process the following personal data:
Name
Company name
Billing and delivery address
Email address
Telephone number
Enquiry and correspondence details
Website usage data (via cookies and similar technologies)
We collect this data when you:
Submit an enquiry via our website contact forms
Place an order or create an account
Complete forms on our website
Contact us by email or telephone
Apply for a role with us
Browse our website (cookies)
3. Lawful Basis for Processing
We process personal data under the following lawful bases:
Contractual necessity – to process orders, respond to enquiries, and provide products or services
Legitimate interests – to operate and improve our business, customer service, and website
Consent – where required for marketing communications
Legal obligation – for accounting, tax, and regulatory compliance
4. How We Use Your Information
We use your personal data to:
Respond to enquiries and customer requests
Process and fulfil orders
Provide customer support
Improve our website and services
Send relevant marketing communications (where permitted)
Comply with legal and regulatory obligations
We will only retain your personal data for as long as necessary for the purposes for which it was collected.
5. Marketing Communications
We may occasionally contact you with information about Powder FX® or Industrial Powder & Paint Services Limited products, services, or promotions that may be of legitimate interest to you.
You can opt out of marketing communications at any time by:
Using the unsubscribe link in our emails, or
Emailing sales@ippsltd.co.uk
We do not sell your data to third parties.
6. Sharing Your Data
We do not sell or rent your personal data.
We may share your data with trusted third parties only where necessary to:
Process payments
Deliver orders
Provide IT, website, or email services
Comply with legal obligations
All third parties are required to respect the security of your data and to treat it in accordance with the law.
Your data is not transferred outside the UK or European Economic Area unless adequate safeguards are in place.
7. Cookies
We use cookies to:
Improve website functionality
Analyse website traffic
Enhance user experience
For full details, please see our Cookie Policy below.
8. Your Rights
Under UK GDPR, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact:
📧 sales@ippsltd.co.uk
9. Security
We take appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy policies or content of third-party websites. Please review their policies before submitting personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we recommend checking it periodically.
12. Complaints
If you have concerns about how we handle your personal data, please contact us first so we can attempt to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
Cookie Policy
Our website uses cookies to distinguish you from other users and to improve your experience.
Cookies help us to:
Recognise returning visitors
Monitor website usage
Store user preferences
Analyse audience size and usage patterns
You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.
By continuing to use our website, you consent to the use of cookies unless you have adjusted your browser settings to refuse them.
Disclaimer
The information on this website is provided for general information purposes only and does not constitute professional or legal advice.
While we make every effort to keep the content accurate and up to date, Industrial Powder & Paint Services Limited accepts no liability for reliance placed on this information.
Intellectual Property, Copyright & Trade Marks
All content on this website, including text, images, logos, and graphics, is the property of Industrial Powder & Paint Services Limited unless otherwise stated.
Powder FX® is a UK registered trade mark of Industrial Powder & Paint Services Limited.
Nothing on this website grants any licence or right to use any trade mark displayed without prior written permission.
Unauthorised use, reproduction, or imitation of the Powder FX® name, branding, or associated materials is strictly prohibited.
Contact
Questions, comments, and information requests relating to this policy are welcomed and should be addressed to:
📧 sales@ippsltd.co.uk
Industrial Powder & Paint Services Limited
Unit 9a Boss Hall Road
Ipswich
Suffolk
IP1 5BN